The Team Leader Series
Basic
Concepts of Team Leadership
/Supervision
Content Detail
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View the Full 9-module Team Leader
Series:
Complete
Series Overview and explanation
See a PowerPoint outline of the full Team Leader Series and approximate costings for 10 people
See
public course dates
Feb-Jun
or
Jul-Dec
Brookfield's
Motivational Factors for Adult Learning:
Participation in learning is Voluntary
Self-worth is recognisedFacilitation is Collaborative
Needs to be dynamic with much Activity
Should cause a spirit of Critical Reflection
The objective is self-directed and empowered people
"Give a man a fish and you feed him for a day. Teach him to fish and you feed him for life"
Making
the Transition
Motivation
Communication
Basic
Disciplinary
Conflict
Yesterday you were 'just one of the team'. Now you're the Leader. So what's changed? Oh... just about everything...
Learning Objective:
Awareness of the challenges experienced when promoted from team-member to
Team Leader/Supervisor and
some of the new skills required to help manage that change.
Target Audience:
New Team Leaders/Supervisors, those
already in the role with no formal training, employees about to be promoted.
Making the transition:
Promotion to Team Leadership requires a fundamental change in thinking. New responsibilities are coupled with increased expectations on the part of management and employees.
Motivation:
An understanding of the various reasons employees come to work. Awareness that each individual has a unique set of motivational requirements.
Communications:
A quick look at the way in which
organisations communicate internally, plus 'conversation management' - open
& closed questions & re-statement.
Basic Disciplinary:
Focus on behaviours, terms of employment, employee handbook, company policy, performance review system,
Warnings process, instant dismissal, Personal Grievances, substance & procedure.
Updated for ERA 2000.
Conflict:
Often new supervisors experience problems with their fellow-employees on making the transition
from team-member to Leader. We discuss DESC scripting, separating emotion & personality from behaviours, and 5 conflict positions are demonstrated and understood.
Length: One full day.
Format: Workgroup interactive
Optimum number Participants/facilitator: 18
See public course dates
Feb-Jun
or Jul-Dec
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Revised and updated 2004
Page updated 1st August 2004