MODULE 1

9.00 - 10.20       Welcome & Intro
                          You and your Organisation
                          Team Leader Roles
10.20 - 10.35     Morning Tea
10.35 - 12.00     Communication
                          Written, verbal exercises
12.00 - 12.45     Lunch
12.45 - 3.00       Leadership practical & theory
3.00 - 3.20         Afternoon Tea
3.20 - 4.30         Practical Leadership

EMPHASIS ON
PRACTICAL APPLICATION OF THEORY,
IN PARTICIPANT'S OWN
WORK-PLACE
REALITY

FORMAT:
WORKGROUPS,
CASE STUDY
VIDEO EXAMPLES
OPEN DISCUSSION
FORMAL PRESENTATION

MODULE 2

9.00 - 10.20    Goal-setting
10.20 - 10.35  Morning Tea
10.35 - 12.00  Motivation
12.00 - 12.45  Lunch
12.45 - 3.00    Disciplinary Procedures
                       Case Study
3.00 - 3.20      Afternoon Tea
3.20 - 4.30      Case Study

MODULE 3

9.00 - 10.20    Active Supervision
10.20 - 10.35  Morning Tea
10.35 - 12.00  Time Management
12.00 - 12.45  Lunch
12.45 - 3.00   Time Management
                       Problem Solving
3.00 - 3.20     Afternoon Tea
3.20 - 4.30     Creative Problem-Solving
4.30                Summary & Close

DETAILED MANUAL
'U' - SHAPED SEATING

COURSE PRESENTERS ALL HAVE LINE-MANAGEMENT BACKGROUNDS AND ARE EXPERIENCED IN GROUP PARTICIPATORY WORKSHOPS