The Team Leader Series
Modules
7-9
(Stage Three -
Managing Change)
Content Detail
HOME:
Back to list of Training Courses:
See a PowerPoint outline of the full Team Leader Series and approximate costings for 10 people
Modules 7-9
Brief outline
Modules 7-9
Agenda
Modules 1-3
Content detail
See
public course dates
Feb-Jun
or
Jul-Dec
Brookfield's
Motivational Factors for Adult Learning:
Participation in learning is Voluntary
Self-worth is recognisedFacilitation is Collaborative
Needs to be dynamic with much Activity
Should cause a spirit of Critical Reflection
The objective is self-directed and empowered people
"Give a man a fish and you feed him for a day. Teach him to fish and you feed him for life"
Managing Change
(Module 7, 8, & 9)
Course Introduction - Changing Times:
Personal introductions, outline of next three days (or single module as
appropriate), personal objectives for the course, how this stage builds on Stages One & Two, then general discussion in workgroups as to philosophies of change, examples of change in the NZ work environment, how we are affected by Global changes, and some of the
work/social effects of those changes.
Module 7: Change model:
Video-based explanation of the effects that change causes in people, a four-phase change model, the cycle of change that fits change in either work or personal life, followed by workgroup discussion.
Module 7:
Motivation review:
A review of the basic principles of human motivation, both to refresh and to bring up-to-speed those who have not attended Stage One. The importance of motivational needs through the process of change, looking briefly at Maslow, Herzberg, Alderfer, and the simple motivational cycle dealing with goals, behaviour and needs. Fear of change.
Module 7:
Introducing Change:
Through education, communication, consultation and organisation, information gathering, enlisting team support
by selling the benefits of change
Module 7:
Role Definition:
During the change process, the Team Leader role itself may change
or at least temporarily change in emphasis.
Module 7:
Practical Exercise (Merger):
A case-study exercise in workgroups, where two companies are merging and the participants must play the part of Management attempting
to enlist the support of the
Team Leaders of both companies.
A chance to see the motivational needs of people through a realistic scenario.
Module 7:
Planning for change:
A change structure, people resources, equipment, methods/processes, material resources & financial resources. Action planning sheet, organising change on paper.
Module 8:
Work Improvement:
Designing the plan, choosing a target, analysis of current methods, building the idea, making it happen and review of progress/result. Analysis sheet. Preparing proposals.
Module 8:
Group problem-solving:
The process itself, setting objectives, data gathering, listing solutions, evaluation, choosing, developing a plan, taking action, follow-up review. Critical path, splatter diagrams, mind-mapping, force-field analysis.
Module 8:
Creativity exercise:
Putting the above into practice, through a team exercise designed to test lateral thinking ability,
Module 8:
Case study:- expansion:
Workgroups consider the scenario of a company that needs to double its output by installing new machinery while at the same time maintaining current production levels,
and prepare/present a plan to Management.
Module 9:
Assertiveness, Conflict:
Behaviour types, difference of aggressive, submissive and assertive. Influencing others & getting
support. Causes of conflict, conflict resolution
skills - DESC scripting, modes of conflict.
Negative & Positive conflict.
Module 9:
Stress management:
What stress is, symptoms of stress, A & B personality types, types of stress. Strategies - manage it, reduce it, prevent it, counter it. Relaxation breathing and Autogenics.
Personal stress surveys.
Length: Three full days
Format: Workgroup interactive
Maximum number Participants/facilitator: 12
©
1993-2004 Staff Training Associates Ltd
(Except where otherwise indicated)
Revised and updated 2004
Page updated 1st August 2004