MODULE 7

9.00 - 10.20       Welcome & Intro
                          Changing Times (discussion)
                          Managing Change (vid & disc'n)
10.20 - 10.35     Morning Tea
10.35 - 12.00     Managing Change - models
                          Refresh Motivation (ex Mod 2)
12.00 - 12.45     Lunch
12.45 - 3.00       Practical exercise (Merger)
                          Changes at work
3.00 - 3.20         Afternoon Tea
3.20 - 4.30         Planning for change

EMPHASIS ON
PRACTICAL APPLICATION OF THEORY,
IN PARTICIPANT'S OWN
WORK-PLACE
REALITY

FORMAT:
WORKGROUPS,
CASE STUDY
VIDEO EXAMPLES
OPEN DISCUSSION
FORMAL PRESENTATION

MODULE 8

9.00 - 10.20    Work Analysis/Improvement
10.20 - 10.35  Morning Tea
10.35 - 12.00  Group Problem-solving
12.00 - 12.45  Lunch
12.45 - 3.00    Creativity exercise
                       Case Study
3.00 - 3.20      Afternoon Tea
3.20 - 4.30      Case Study

MODULE 9

9.00 - 10.20    Assertiveness
10.20 - 10.35  Morning Tea
10.35 - 12.00  Conflict
12.00 - 12.45  Lunch
12.45 - 3.00    Case Study
                        Stress Analysis
3.00 - 3.20      Afternoon Tea
3.20 - 4.30      Stress Management
4.30                Summary & Close

DETAILED MANUAL
'U' - SHAPED SEATING

COURSE PRESENTERS ALL HAVE LINE-MANAGEMENT BACKGROUNDS AND ARE EXPERIENCED IN GROUP PARTICIPATORY WORKSHOPS