Professional Selling
Stage 1
The Beginning

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See public course dates
Feb-Jun
or
Jul-Dec

Brookfield's
Motivational Factors for Adult Learning:

Participation in learning is Voluntary

Facilitation is Collaborative

Needs to be dynamic with much Activity

Should cause a spirit of Critical Reflection

The objective is self-directed and empowered people

"Give a man a fish and you feed him for a day. Teach him to fish and you feed him for life"

Selling Skills
Self Motivation
Communication Skills
Customer Service
Prospecting Skills

Learning Objective:
To learn and practice the skills required to create a customer base, manage it, maximise sales  opportunities, motivate yourself, and communicate effectively with internal & external customers  to provide excellence in customer service.

Target Audience:
New & existing sales people. Sales support & sales admin people. Line  Management who want to learn basic skills in order to better support their sales teams.

Content:
Identifying customer sources, finding your Unique Sales Point, Time Management from a sales  focus, record-keeping, self-motivation & getting the most out of your Sales Manager, field visits  and how to benefit from them, Telesales, Territory Management.
Selling Skills - principles of the sales process, handling objections, closing the sale.
Being a team player, Communications skills,
principles of Customer Service.

Length: Two full days
Format: Workgroup interactive, Team role-plays
Maximum number Participants/facilitator: 15