Performance
Feedback
&
Review

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See a PowerPoint outline of the full Team Leader Series and approximate costings for 10 people

See public course dates
Feb-Jun
or
Jul-Dec

Brookfield's
Motivational Factors for Adult Learning:

Participation in learning is Voluntary

Facilitation is Collaborative

Needs to be dynamic with much Activity

Should cause a spirit of Critical Reflection

The objective is self-directed and empowered people

"Give a man a fish and you feed him for a day. Teach him to fish and you feed him for life"

Communications
Behavioural Interview Skills
Problem-Solving
Motivation
Legislation

Learning Objective:
To be able to carry out effective formal and informal appraisal sessions that review performance &  behaviour in an objective, sensible, meaningful way, that motivate and set progress goals.

Target Audience:
All those responsible for other staff.

Content:
Discuss goal-setting principles, refreshing motivation and communication theory already learned,  balancing rules & policy against individual needs, preparing both participants in the process,  looking at a sample PFM document and pre-advice note, video-based case studies focussed on  problem-solving approach, Win/Win approach, role-play scenarios, volunteers for vidcam role-play  study.

Impact of Privacy Act, Human Rights Act, Employment Relations Act and case studies of Personal  Grievances caused through inattention to (or ignorance of) these Acts. Video-based case study of  Management-level Performance Feedback Meeting.

Length: Two full days
Max. no. of participants: 15

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Revised and updated 2004

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Page updated 1st August 2008

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